Insurance broker Willis Towers Watson (WTW) is accusing rival Lockton Companies and 18 former employees of WTW’s Northeast construction insurance tea
m of engineering a “smash and grab” operation that began on August 19.
On that day, 18 members of WTW’s Northeast construction team, including senior leadership, resigned between 8:02 am and 8:46 am, according to the WTW complaint filed in Superior Court in Boston on Monday.
Also, according to the WTW complaint, within 48 hours the departed employees had taken 13 WTW clients worth more than $5 million in annual revenue with them to Lockton, along with confidential business information.
WTW alleges that the departed employees have violated non-solicitation and confidentiality agreements and that Lockton aided and abetted them in the e
xecution of the “smash and grab” operation. WTW argues that its restrictive covenants are reasonable and common in the insurance brokerage industry, and maintains that
Lockton requires its employees to sign very similar non-solicitation covenants.
WTW is seeking a temporary restraining order and preliminary injunction to block further Lockton contact with its clients, enforcement of its employ
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ment agreements, invalidation of the policies written with the new Lockton employees, and disgorgem
ent of any gains and relationships Lockton has realized from the former WTW clients, as well as damages.
“Lockton should be required to disgorge the client relationships that it wrongfully obtained from WTW — relief that Lockton itself requested and obtaine
d in the context of a comparably extreme raid. In other words, the clients Lockton stole should be told that they need to go back to WTW or another competitor. Lo
ckton should not be allowed to profit from its unlawful conduct. Again, this is the same relief Lockton asked for when it was raided by a competitor,” WTW told the court.
The former WTW senior leaders cited in the complaint are Michael Scott and Thomas Grandma
ison. Most of the 18 employees worked in the Boston office although several worked with the Boston team from Pennsylvania and one did so from Alabama.
Reached for comment, Lockton said it does not comment on litigation.
