Farmers Insurance has agreed to pay $2.87 million to settle a class action lawsuit alleging a Texas
insurance agent sent unsolicited calls and texts in violation of the federal Telephone Consumer Protection Act.
The class action alleges that Todd Henderson Insurance Agency and/or R. Todd Hend
erson sent calls and messages to phone numbers registered on the National Do-Not-Call Registry. Todd Henderson Insurance Agency is located in northwest Dallas.
The alleged calls and text messages took place from October 8, 2020 through March 13, 2026, ac
cording to the settlement agreement. Approximately 8,000 individuals’ phone numbers
were on the Do-Not-Call list that received at least two text message advertisements from Henderson or the Henderson Agency.
Farmers agreed to settle all litigation surrounding the unsolicited messages while denying any wrongdoing.
Lead plaintiff Kimberly Starling filed a class action application in the Circuit Court of St. Louis The court approved the class certification settlement in March.
Class members have until July 24 to submit a claim to obtain a pro rata share of the settlem
ent of up to $425. A final approval hearing for the settlement is scheduled for July 31.
Total underwriting income for Q2 was up $716 million to about $1.7 billion. The Q2 underwriting gain in Travelers’ business insurance segment more than d
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oubled to $728 million. The segment’s combined ratio improved 6.8 points compared with the same pe
riod a year ago, to 86.8. Net premiums written grew 3% to about $6 billion.
Favorable reserve development on business insurance was $319 million in Q2 versus $79 million during the same time last year thanks to better than expected
loss experience in workers’ compensation over multiple years and in commercial property for recent years, Travelers said.
At this time a year ago, Trav
elers held a 101.7 combined ratio for its personal insurance business after six months. This year, the combined ratio is 81.2 at the six-month mark and 79.5 for Q2.
NPW of about $4.3 billion decreased 8% quarter-over-quarter, but last year’s Q2 result inclu
ded $178 million related to its Canadian operations, which were divested in Q1.
