Registration is now open for the Florida Office of Insurance Regulation’s Insurance Summit, set for April 15-16 in Tallahassee.
Insurance Commissioner Mike Yaworsky said the registration closes March 30 for the conference that will include a numbe
r of state regulators, industry executives, actuaries and attorneys examining the state of insurance regulation.
The summit will be in the Augustus Turnbull/Florida State Conference C
enter on the campus of Florida State University. The proposed agenda can be seen here. Registration information is here.
“Respondent (DFS) has refused to allow petitioner access to the requested records and petitioner now prays this court wil
l issue an order requiring Respondent to produce the requested records,” reads the petition filed in Leon County Circuit Court.
The Rapkins, whose home was damaged in Ian’s winds and rain in September 2022, were interviewed by 60 Minutes in the same episode in which independent adjuster Jordan Le
e alleged that Heritage had slashed his damage estimates on the home—while keeping Lee’s name on a revised report sent to t
he Rapkins. The revised report misleadingly made it look like the field
adjuster had signed off on a 93% reduction in estimated damage to the two-story home, the adjuster said.
Lee and two other independent adjusters had gone public with their concerns in late 2022 at a Florida House of Repre
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sentatives’ committee meeting, charging that a number of insurers had engaged in the deceptive alteration practice. They asked
DFS to investigate and turned over hundreds of pages in documentation.
Heritage partly denied the allegations but said desk adjusters’ names had been inadvertently left off the revised damage
reports. While more than 4,100 Ian claims had been revised downward, another 2,583 claimed amounts were revised upward, He
ritage leadership said at the time.
Still, the adjusters charged fraudulent behavior and wanted more action by DFS. The Rapkins filed suit against Herita
ge in 2023, arguing breach of contract for offering so little on the claim. The Rapkins also filed a complaint with DFS in early 2023
, but have heard little from regulators, they said in court filings. As part of their litigation, the family in July 2025 made a public records r
equest, asking DFS to release all records pertaining to the Heritage investigation.
“Though DFS has received Plaintiffs’ public records request on several different occasions, as of 09/07/2025, there has been no response,” the lawsuit versus DFS reads.
The records are important to the claim lawsuit and should be considered public under Florida’s vaunted open-records laws, the plaintiffs argued. “Respondent has refused to allow Petitioner access to the requested records and Petitioner now prays this Court will issue an order requiring Respondent to produce the requested public records,” the complaint reads.