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our agency for Insurance Journal’s “Best Agency to Work For” award.
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Retail agencies small and large have a chance to win so nominate your agency today.
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For questions, contact Andrea Wells at awells@insurancejournal.com or call 800-897-9965 ext. 152.
But a year after the $36 million Citizens clearinghouse comparative rating sytem, known as EZLynx, was la
unched, some agents say they’ve grown so frustrated that they’ve given up on it, preferring to avoid dealing with C
itizens Property Insurance Corp. as much as possible.
Watch More Image Part 2 >>>
“I’ve said it before: There’s nothing easy about EZLynx,” said Lee Gorodetsky, an insurance agency owner in
Weston, Florida, and member of Citizens’ Market Accountability Advisory Committee. “It makes it very difficult to quote. Wh
y should we bother taking policies from Citizens when we can’t write them with someone else?”
Dozens of Florida agents have formed a Facebook group to share complaints and possible workaround
s for the system. Recent comments on the social media page range from error messages that are not addressed by the company, to being unable to bridge to insurer
s, to too many unnecessary questions asked by the system, to delays
rriers. One said that the system gave a notice of an offer of coverage from a private carrier, but when the carrier was contacted, no offer was available.




















